Tags: MDT Process; Collective Wisdom; T-Skills in Teams; Performance Puzzles; Transformational Behaviour; Performance Systems
In the MDT process link we looked at how Performance Support Teams (PST) can be structured to give clarity to individual practitioners and the Multi-Disciplinary approach.
- Deliver Brilliant Basics
- Integrate and Align
- Understand Impact
- Evolve and Question
Below is an example of how PST/MDT’s could be organised to drive support processes within the 4 layers. Effort to ensure that the PST are aligned to a performance model/WITTW (link) that defines with clarity what is to be done should enable purposeful interventions, objective measurements, correlations with performance enhancement and ever evolving knowledge to be achieved. This type of approach requires considerable system design and architecture and is unlikely to happen by accident. Being able to objectively assess the impact of the PST on both individual and team performance should always be the aspiration. In its absence, or when poorly understood, how can we account for the investment in practitioners and support teams and evaluate their impact?
This is an example but the structure could be adopted by the PST to drive greater individual and collective purpose and accountabilities
